PNI Voice and BPO center
provides consulting and logistical services for US
and UK companies wanting to outsource customer
contact solutions offshore to the Philippines.
We are dedicated to providing quality,
cost effective outsourced customer acquisition and
support services for business organizations. We strive
for a seamless integration between your business and
our operations to guarantee that your outsourced
program is in good hands.
Our outsourcing team consists of experts in:
- Contact Center / Call Center Operations
- Quality Assurance
- Training
- Human Resources
- Account Management
- Information Technology
- Finance
They are geared for rapidly expanding your sales
and customer support infrastructure thereby
allowing you to give your customers top level
support in as short a time and as cost-effective a
manner as possible.
Our Human Resource development programs are
tailored for the
Contact Center / Call Center industry and
include:
- Leadership Development
- Management Development
- Agent Development
- Accent Neutralization
- Customer Service
- Sales Training
In our unique co-creation
approach, we work in close consultation
with clients to develop solutions that encompass
and extend existing marketing, sales, and customer
support strategies. Our team of top consultants
will assist you in evaluating your options and help
you make the right choices for meeting your
outsourced Contact Center / Call Center needs.
